RETURNS
We do not accept any returns or exchanges unless the item is Apparel.
If an item received is faulty or unfit for purpose, make contact within 7 days of receiving your order via kim@tonkatheconcreter.com.au. These situations will be determined on a case-to-case basis. We have the right to refuse responsibility.
APPAREL
We want you to be happy with your Tonka the Concreter Apparel and it needs to be the right fit so you can keep getting shit done!
If for some reason you need to return your item/s you must make contact within 7 days of receiving the order via kim@tonkatheconcreter.com.au. All returns need to be received in a re-sellable condition, must be unworn, unwashed and with all tags attached. Return shipping is to be paid by the customer and we recommend using a tracked method to ensure safe arrival. If requesting an exchange, a shipping cost will be charged for the new delivery.
We cannot offer refunds or exchange on sale or discounted items.